Software installation cleanup

[Arun Priya]

Hi Everyone, 
We have requirement in which we need to remove retired and in stock CIs in the software asset Workspace. But the record should not be deleted from the table.

Can anyone guide me?

[OlaN]

Hi,

Your question is unclear. Please elaborate.

Records should be removed, but should not be deleted, what does that mean?

[Arun Priya]

Hi Olan,

The CI record (retired &Instock) should not be displayed in software asset workspace ->license Usage CI list. But it should be available in software table for audit purpose.

Need to customize in Software asset workspace

[Bennie dijkslag]

We implemented a business rule query that checks a new field "Active" on cmdb_ci. Within the BR-Q we check against roles to either show or not the CI that have Active=False. This way Admin, Config Managers and Auditors can see inactive CI's, but 'normal' workers don't see them anymore. 

Be aware that some Business Rules, CMDB Health, etc. will/can be impacted by this, since those might also not see all CI's anymore.

[Arun Priya]

Hi Bennie

Thanks for your reply.
But this needs to be applied only in workspace, can we do some configuration in workspace to remove the CI whose install status is retires and instock?