Some Variables not showing up on RITM

[Bhavya11]

i submitted a catalog item and when i am looking at it on the backend from requested item on the i don't see some variables on the RITM

i have checked all catalog ui policy and catalog client script as well but i didn't found anything.

variables are global true i have made as global false still issue the same

please help me out soon

[Gaurav Shirsat]

Hello Raj

Do Follow Below Steps:-

1) Are there any Catalog Client Script or UI Policy on Your Variables.

2) Are there any Catalog Client Script or UI Policy on Your Variable Set.

Variable set as global = true should show in the task level as well.

also You need to check in other client script, specially onChange is there anywhere 

g_form.setDisplay("your variable name",false);

3) Any Specific Role used for ACL.

refer ACL

Please Mark Correct and Helpful
Thanks and Regards
Gaurav Shirsat

[Ram141]

Hello Gaurav,

Thanks for the reply.

In my Catalog Item i don't see any client scripts and UI Policies(there is one ui policy and that ui policy i'm using to show these variables based on condition)  and these variables are not part of variable sets and Global check box is also checked and there no ACL's present on the variables.

Please help me with inputs like still are there any other cases which needs to be checked in secondary level.

Thanks,

Raj

[Thrishulkd]

Hi @Ram141 ,

did you find solution for this.
I too face the same issue, There while ordering the catalog form I can fill the variable but not available in the RITM.

Please help