Sorting choice list alphabetically

[Ibaa_Shoheb]

Hello All,

We need to display the choices in Alphabetical order. Currently it is displayed as : 

The sequence defined for these choices are based on the alphabetical order. How the same sequence can be displayed on the form?

Regards,

Shoheb Shaikh  

[Ankur Bawiskar]

Hi Shoheb,

Can you make an update to one of the choices and then change it back?

Choice list fields are sorted by the value of the field, not by the label for the field

The sequence is used to display the order in the Choice field, not used for the sorting order

https://docs.servicenow.com/bundle/helsinki-platform-user-interface/page/use/using-lists/task/t_SortAList.html

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Sreedhar M]

I was looking for the similar solution and updating sequence as per the alphabetical did the trick. Thanks @Ankur Bawiskar you are the man, as always.

[Ankur Bawiskar]

You are welcome

Regards
Ankur

[SaiRaviKiran Ak]

Can you post the screenshot?

Right click on that field and go to configure dictionary. 

Click on choices related list and post the screenshot .

[Ibaa_Shoheb]

Hello Ravi,

Please find the below screenshot for reference:

Regards,

Shoheb Shaikh