Source feature, where Now Assist shows where it got its answer from, is not working at all.

Nunitas79
Giga Contributor

‎04-19-2025 12:20 AM

 Source feature, where Now Assist shows where it got its answer from, is not working at all.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-19-2025 08:13 AM

Hi @Nunitas79 

 

Could you please provide more deatils? Did you try to repair the Now Assist plugins?

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Dr. Atul G. - Learn N Grow Together
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RishavM
Tera Contributor

‎04-19-2025 09:31 AM

Hey, @Nunitas79  you might want to look into the Now Assist Admin console.
Navigate to All > Now Assist Admin Console > Features
Go to Choose Input 
Select any additional data sources that you want the Large language model (LLM) to take into account when generating a recommendation.
If helpful, please accept as solution.
https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-a...

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