Source table and Approving felids are not populated in approval table

[Siva82]

Hi Team

"Source table" and" Approving" felids are not populated in the approval table "sysapproval_approver".

Even the same "approval for" some records getting value and some are not populated 

As per your reference, I have attached a screenshot. 

Thank you in advance

BR,

Siva 

[James Chun · Accepted solution]

Hi @Siva82,

I believe this happens when you add an approval manually with a related list.

e.g. Open a RITM record, navigate to the 'Approvers' related list, and select 'Edit' to add a new approver.

If you create the approval records via Flow action/Workflow activity, it should populate all those fields.

Cheers

[Siva82]

Hello James,

Thank you for quick response.

We  did not added any approvers from RITM related list

Thank you

Siva

[Siva82]

Hello James.

Sorry for the below comments. We have added approvers manually.

Thank you for your support.

BR,

Siva

[Adam43]

is there a business rule that SHOULD do this which is getting exempted somehow by doing this manually?  or- I see one of the GRC apps has a 'populate approval source' business rule, but it only applies to GRC type tables.  Also- there's a global scripted business rule that 'Tracks approval source', but it looks like it won't apply to sctask (our current desire).