Splash Screen

[aswinsiddaling2]

Hi,

I have an Geneva instance in which the UI 16 Overview Help is available but the splash screens do not get displayed for any user when they login for the first time.

They are able to see the splash screens only when they click on What's new available under the ? icon on the homepage.

The User preference (overview_help.visited.ui16) is also not available for any user. Any thoughts?

Thanks and Regards,

Aswin Siddalingam

[aswinsiddaling2]

Thanks Pradeep. It works as expected

[Pradeep Sharma]

Awesome. I am glad your issue is resolved.

[Chuck Tomasi]

I don't believe that splash screen looked at the user preference in Geneva. It wasn't until Helsinki that we provided version specific splash screens and used the user preference.

Remove the welcome splash screen

[Chuck Tomasi]

I stand corrected. It wasn't version specific. You may have a system user preference overriding it and setting the default to false.

This should be helpful.

Disable introductory welcome message in Geneva

[aswinsiddaling2]

In the other instance that we have, whenever a user logs in for the first time, the splash screen is shown and a user preference record specific to that user is created in the user preference table so that the User does not get this splash screen the next time.

But in this instance, when the user logs in for the first time there is no splash screen displayed and no user preference record getting created in the table. I am not sure what I am missing though