SPM roles like sn_align_core.ap_read_only, sn_align_core.apw_admin, sn_align_core.apw_user
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02-13-2024 05:10 AM - edited 02-13-2024 09:26 AM
Hi All
Can someone tell me if the SPM roles mentioned below are licensed or free roles to assign to many users belonging to different departments,
Can we give the above roles to the ITIL and CSM teams?
sn_align_core.ap_read_only,
sn_align_core.apw_admin,
sn_align_core.apw_user,
it_portfolio_manager,
it_project_manager
Thanks

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02-13-2024 05:12 AM
Hi @Shantharao
Questions regarding licensing and subscriptions should be asked with Servicenow representative and community is not the right place to ask. Every customer has unique packages, only SN folks will be appropriate to answer these.
Aman Kumar
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02-13-2024 05:15 AM
Hi @Shantharao
Regrading cost / free or chargeable the best team is your SN Account team.
Just for learning, Admin./manger is yes a chargeable one.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-13-2024 07:25 AM
Hi Atul,
Yeah I am aware of it like the Service Account team will help on these but someone from the community has already had some knowledge, hence I posted a question to get some knowledge from community
Thanks
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02-13-2024 07:28 AM
Yes mate, pricing is very confidential and everyone who working / using SN has NDA signed so best team we redirected you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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