Stage of RITM not updating to request cancelled if the approval is rejected

Anubhav24
Mega Sage
Mega Sage

Hi All,

 

I have a flow which involves multiple approvals and catalog tasks, if the first approval is rejected the state of RITM gets updated to Closed Incomplete as per the update record step in flow however stage does not updates to "Request Cancelled". Ideally if state moves to closed incomplete stage automatically moves to request cancelled and this happens if later approvals are rejected.

 

Also when I checked the flow diagram of my flow the request cancelled state is shown at the very last approval.

Do I need to update the stage explicitly as well or is there an issue in my flow ?

 

Thanks in advance.

5 REPLIES 5

Hi , 

Thanks for your reply , I am using flow designer and I think we have to add one row as a sub action kind of to update the stage instead of directly updating the field.