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Standard change proposal assignment group

chiragpathak
Tera Contributor

Hi Community

I need to set the assignment group based on cmdb_ci field on the form I have disabled the OOTB assignment rule on std_change_proposal which was setting it to change management but now I want it to set the assignment group to the cmdb_ci approval group if the cmdb_ci has it if not then the assignment group should be IT approval group.

5 REPLIES 5

Correct, it is OOTB via BR, So no need to do any extra work.

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