Standard change proposal assignment group
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‎07-24-2025 12:40 AM
Hi Community
I need to set the assignment group based on cmdb_ci field on the form I have disabled the OOTB assignment rule on std_change_proposal which was setting it to change management but now I want it to set the assignment group to the cmdb_ci approval group if the cmdb_ci has it if not then the assignment group should be IT approval group.
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‎07-28-2025 02:41 PM
Correct, it is OOTB via BR, So no need to do any extra work.
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Dr. Atul G. - Learn N Grow Together
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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