Standard Hardware Asset Request flow

PeterC90
Kilo Contributor
There is a built-in Standard Hardware Asset Request flow
My instance doesn't seem to have it or anything related to hardware,
Do other people have it? If anyone can shed some light on the settings/config for it, for I can try and remake it
cheers
Pete
2 REPLIES 2

Anand Shukla
Mega Guru

Hello Peter,

You have to install the HAM plugin .

Refer the Below Docs:

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/hardware-asset-management/r...

 

Hope it helps

Mark it helpful and Correct

Thanks

Anand Shukla

Randy Scrapper
ServiceNow Employee
ServiceNow Employee

Peter, 

Wondering where you are at with your HAM installation?  Do you have all the plugins activated?  Have you set up the catalog?  Have you made any modifications to the application? 

 

Here is the HAM product document: (this gives a good overview of the features)

https://docs.servicenow.com/bundle/sandiego-it-asset-management/page/product/hardware-asset-management/reference/ham-landing-page.html

Here are some site that might be helpful:

ServiceNow Learning - free and paid training - https://nowlearning.service-now.com/lxp?id=learning_path_prev&path_id=6cb0d7a8db9a7300de3cdb85ca9619df

NowCreate - assets including methodologies and success packs - https://nowlearning.service-now.com/nowcreate

 

Hope this helps. 

Please mark as helpful if this was helpful.

Thanks

Randy