start_date becomes NULL in state flow on Change Requests

[angehrs]

Good day friends

I'm in a bit of a quandary.  During the workflow movement of a Change Request, the Planned Start Date becomes NULL. I looked into the state models, rules, & scripts and can't seem to find where the start_date is behaving this way.  It's also not consistent.  I've created the same Change multiple times and it didn't occur each time.

Anyone have thoughts?

Thank you

Scott

[angehrs]

@Dr Atul G- LNG  - That didn't seem to work

[Dr Atul G- LNG]

Log a now support case.

[angehrs]

@Dr Atul G- LNG 

That didn't seem to help.

[angehrs · Accepted solution]

Thank you for your knowledge!  Turns out, a past implementer buried a UI Policy in there.  Making edits to the policy corrected the issue.

Thanks again

Scott