start_date becomes NULL in state flow on Change Requests
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16 hours ago
Good day friends
I'm in a bit of a quandary. During the workflow movement of a Change Request, the Planned Start Date becomes NULL. I looked into the state models, rules, & scripts and can't seem to find where the start_date is behaving this way. It's also not consistent. I've created the same Change multiple times and it didn't occur each time.
Anyone have thoughts?
Thank you
Scott
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12 hours ago
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9 hours ago
Log a now support case.
*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12 hours ago