State is changing to Closed complete even it is deactivated
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07-10-2024 07:06 AM
Hello,
I am working on a release. I need to make release active false, when the state is closed. but after making active false state is changing back to closed complete, which is not active. I have checked all business rules, but unable to find anything that affecting. please help me out of this.
Thanks in advance.
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07-10-2024 07:09 AM
Hi @Kumar147
Are you referring to Release V2 ? If yes, then there is no use to search , there are many drawbacks in OOTB Release V2 and there is no clue of same,.
SN decided to sunset Release V2 soon and release DPR - Digital Product Release as new product.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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07-10-2024 07:11 AM
Hello @Dr Atul G- LNG
Yes I am referring to release V2. I am still checking if I can find anything related to that.

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07-10-2024 07:13 AM
Hi there,
Can you please describe your question a bit more, which exact tables, business rules, etc.. Then we can perhaps have a look.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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