Hi,
RITM is setting automatically as closed complete. Actually I have designed workflow where it will wait for condition and trigger the catalog task
based on the future date. But when ever the tasks which were already created will be fulfilled and closed then immediately RITM state is setting as
Closed Complete as shown in the screenshot, but still there is timer activity running to create another task in future. I have to set the state field as
Work In progress until all the tasks are closed.
Can anyone please help me, what I have to do.
Thank you
Hi Steve,
I have attached workflow, Please take a look it at it. I have reduced the size of screenshot to capture all the workflow.
Please check and let me know what is the mistake I am doing here and the RITM should stay in work-in-progress state until the final task is closed.
Thank you
I apologize for being ambiguous in my request for the workflow. I meant to show us the "workflow instance" for the specific requested item that was closed too soon.
If you display the requested item form, scroll down to the related links and click on "Show Workflow".
Then you should see a copy of the workflow showing the execution path which is helpful to debug. Something like this (although my example is MUCH simpler than your workflow) :
Hi Steve,
I am attaching the workflow, please take a look at it.
My requirement is If user want temporary access to the database, then he selects the check box as Temporary, then a variable will be displayed on the form to "Specify END Date".
When user select the end date then Timer activity in workflow will wait until the end date matches to the current date and it will trigger another catalog task.
Here my problem is workflow is not checking for tasks which are going to be created in future and when ever the tasks which are already created in parallel are closed then the RITM state is setting as "Closed complete" as shown in screenshot 2.
Please help me what exactly is the problem and what I have to do to fix it. ?
My requirement is RITM state should in Work-in-Progress until all the tasks in the workflow is generated and Fulfilled.
Thank you
