state is setting as closed complete

[harishdasari]

Hi,

RITM is setting automatically as closed complete. Actually I have designed workflow where it will wait for condition and trigger the catalog task

based on the future date. But when ever the tasks which were already created will be fulfilled and closed then immediately RITM state is setting as

Closed Complete as shown in the screenshot, but still there is timer activity running to create another task in future. I have to set the state field as

Work In progress until all the tasks are closed.

Can anyone please help me, what I have to do.

Thank you

[santy1]

Hi Harish,

Kindly open the Catalog Task and check whether have you set ant State over there. If Yes remove and check.

Regards,

Santhosh

[harishdasari]

Hi Santhosh,

Thanks for your response.

No I have not set any state in Catalog Task.

Thank you

[harishdasari]

Could you please suggest me what I needs to do to fix this issue.

ctomasi kalai abhinay