State Transition Model

[Shinchan_VK]

Hi All,

I would like to understand that the stand transition model executes only on client side or server side or both?

[Manmohan K]

Hi @Shinchan_VK 

A state transition model is a visual representation of the various states and transitions that an item or record can go through in a specific process or workflow. It defines the progression and possible paths that an item can take from one state to another.

It is applicable on both client and server side.

ServiceNow would not allow you to move to a state other than what is defined in the model

[Shinchan_VK]

Thank you so much @Manmohan K for your quick response and good explanation.