stop processing in inbound action

[shivaadapa]

Hi
In script "event.state = "stop_processing"; is not working help me

(function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) {

    var status = new global.RecordCreation().parseEmail(email, current.getTableName());

     if (status == true) {

        event.state = "stop_processing";

     }

})(current, event, email, logger, classifier);

[SanjivMeher]

Are you sure you are receiving the correct status value?

Can you also try

    if (status) {

        event.state = "stop_processing";

     }

or 

    if (status == "true") {

        event.state = "stop_processing";

     }

If it doesnt work, can you explain the complete use case?

[shivaadapa]

Hi @SanjivMeher 

I created custom script to create incident for particular keywords but OOB create incident should not create record if custom one create record. OOB should work if custom does not match the keywords.

But in my system both inbound actions creating incidents even i use this "event.state = "stop_processing"; "
I am getting correct status.

[SanjivMeher]

did you make sure to set the order? You custom inbound should have the lower order than the create incident inbound action.