Store versions of Configurations are missing after Clone

HelloCAD
Tera Contributor

‎04-24-2024 01:10 AM

Hi all,

Before upgrade & cloning the Dev instance, I was able to see Store versions of Configurations like BRs, ACLs, Dictionary etc. These were OOB configurations but was later customized. But after the clone I could not see the Store version in the related list of the related configs.

Can anyone let me know if they have faced this issue and why this happens and how can we get back the Store versions.

In the below screenshot of OOB ACL, I cannot see the store version:

HelloCAD_0-1713945927423.png

In below BR I can see the Store version:

HelloCAD_1-1713946222945.png

 

 

 

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Mark Manders
Mega Patron

‎04-24-2024 02:33 AM

I would create a NowSupport ticket for this. They can exactly see what happened during the clone/upgrade.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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