String field with 4000 characters only saves 100

samadam
Kilo Sage

I have a string field with 4000 characters but on save only saves 100 characters. what would be restricting this?

8 REPLIES 8

Jon23
Mega Sage

Is the data coming from an import set?  If so, check the import table and confirm the field the data is being imported into has field length 4000.

samadam
Kilo Sage

No, I am typing in characters and it lets me add but does not save

Voona Rohila
Kilo Patron
Kilo Patron

Hi @samadam 

Can you share the screenshot of the field dictionary?

Check if there are any client scripts or BR's removing the remaining data?

 

 


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

I checked and there are no BRs or client scripts so unsure what's going on.

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