studio scope application missing after clone

john_davidson
Tera Contributor

After Upgrading to Kingston and Cloning back to my environments the Scoped application is missing in studio.  I installed it from Applications > Downloads but I am unable to open it in studio.  This was my first application and I feel I may have missed a vital step.

Thanks for any assistance

1 ACCEPTED SOLUTION

Erik Stolberg
Tera Guru

John,

Did you create the application on a test instance or within your production instance? I'm assuming if you had to reinstall the app through the downloads page, you are trying to edit on the incorrect instance.

If you look on the "sys_app" table, do you see an entry for your app? Whatever instance has the app entry is the one you can open Studio and edit the app on. If none of your instances have a record for it, then you will want to contact SN Support.

Hope that's helpful. If you have more questions, feel free to reply here.

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1 REPLY 1

Erik Stolberg
Tera Guru

John,

Did you create the application on a test instance or within your production instance? I'm assuming if you had to reinstall the app through the downloads page, you are trying to edit on the incorrect instance.

If you look on the "sys_app" table, do you see an entry for your app? Whatever instance has the app entry is the one you can open Studio and edit the app on. If none of your instances have a record for it, then you will want to contact SN Support.

Hope that's helpful. If you have more questions, feel free to reply here.