subflow not allowing me to publish

[MohammedA601527]

Hi All,

I have a requirement to create a flow for the send an email when SLA breaches to 80%, 100%,120% and 140%.

We created a very long flow it is about 300 line flow because of this facing performance issues in the system.

so decided to use subflows in the sub flow while creating for 80% SLA breach we are using SLA percentage timer and trigger condition is on main FLOW so while publishing the subflow it is throwing an error like:  "SLA Percentage Timer can only be used when Trigger is SLA Task"

how to over come this please provide your inputs/suggestions thanknyou!

Looking forward for your response

Regards,

AK

[GlideFather]

Hi @MohammedA601527,

you said that the error message is thrown when publishing the subflow for 80 % SLA, does the same happens to other thresholds or you don't know it yet?

Isn't it possible that you copied the subflow and forgot to update some of the configurations? 

ServiceNow in general is sometimes unpredictable in these environments like flow designer or workflow editor, 

Quick ideas:

• then try to deactivate it, then reactivate it again.
• check the scope,
• check the user whether it has the proper rights, sometimes you might have been impersonating in another tab/window and then forget about it,
• ask your colleagues whether there is no cross development 

[MohammedA601527]

Hi Kamil,

I did not try it for the other threshold and i m not copying any subflow, creating new one