Subflow within business rule

LJ_23
Tera Contributor

I am trying to use a subflow within a business rule to incorporate 3days waiting time after submitting an incident. Is there anyone who can help with this please see attached screenshots of existing code. Where am I going wrong and how can i implement the subflow?

2 REPLIES 2

nv147
Tera Expert

We need some help from you before we can help you

 

What exactly isn't working? Are you running into an error?

LJ_23
Tera Contributor

Yeah so when I submit the incident the knowledge article is not being generated 3 days after the incident is marked as resolved which is the goal.