subject field disappears only for one user in HR Agent Workspace while creating a new case

[TahiraS]

While creating a new case in HR Agent Workspace as soon as I enter the HR Service the Subject Person field disappears (only for certain HR services) and the error is shown
"Please contact the admin. The following fields need to be added to default view of HR Case: subject_person"
This is not happening for all users, if I impersonate another user then the error is not there and subject person field remains as it should.

The backend also has no problems while creating a case.

How can I fix this problem.

[Ankur Bawiskar]

@TahiraS 

try adding the Subject person in Default view of HR Case table

is this for the case creation UI page?

Please share screenshots

If my response helped please mark it correct and close the thread so that it benefits future readers.

[TahiraS]

The case creation configuration has subject_person in there and only the default view is available for it.  
Is there another way to add subject person to the case creation form in HR Agent Workspace.

[Ankur Bawiskar]

@TahiraS 

is the field present in default view of HR case table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[TahiraS]

yes, the field is present in the default view and causes no problems if used on the back end.