Submit or Insert/Insert and Stay

[ao7]

Hi,

I wolud like to run a script(like clearing fields) on Users form when pushing "Insert" or "Insert and Stay". However, I do not want to run it when "Submit", "Save", or any Update.

Is it available? Could you please advise how to do this?

[Ravi Gaurav]

Hey,

In ServiceNow, you can achieve this by creating a client script that runs on the insert event of the form, but not on the update event.

Here's an example of how you can do this:

1. function onLoad() {
   // Get the form object
   var form = g_form;

   // Check if the form is being inserted (not updated)
   if (form.getAction() == 'insert') {
   // Clear the fields you want to clear
   form.clearValue('field1');
   form.clearValue('field2');
   // ...
   }
   }

[Dr Atul G- LNG]

Hi @ao7 

What is your business case here?