Submit the multiple RITMS for multiple users

[hemantnh]

Hi 

i have request like 

i have created the order guide with 7 induvial items and the requested for field is list collector ,so, i can select multiple users .

now when we submit the order guide. for all the users selected in the order guide create individual RITMs 

like if i selected 5 users in the req for fields. then each user 7 RITM should get created from the order guide.

can you please help how can we fix this 

[Dr Atul G- LNG]

Hi @hemantnh 

https://www.servicenow.com/community/itsm-forum/is-it-possible-to-create-multiple-ritm-from-a-list-c...

https://www.servicenow.com/community/developer-forum/generate-multiple-ritms-based-on-list-collector...

[Mark Manders]

What needs to be fixed? 

You say you have an order guide with 7 items that can be created for multiple users and when you submit it, it creates individual RITMs (so with 5 users, 35 RITMs).

This is a statement, not a question and you mention nothing that isn't working as you expect it to.

Do you get 1 RITM for each user?

Do you get 1 RITM for each item, with all users in that one RITM?

Do you get nothing? 

And after telling us what your question is, or what needs to be fixed, please also give us your current setup. How do you have this configured? Do you have a flow, or a workflow attached to it? What is currently happenning?