SumTotal Spoke
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‎04-16-2024 01:03 PM
I am attempting to use the SumTotal spoke in order to retrieve activities from our SumTotal cloud instance. I have the SumTotal spoke installed and have created a test flow, using the Lookup Activity Stream action. I don't have any documentation on how to use the spoke, add criteria to the fields, etc.
I have attempted to leave everything blank, in the hopes that it would pull a list of activities so that I could then see what the data looks like. For each item, I'm attempting to write some data to the logs, but all I get is an error.
Screenshots attached.
Has anyone implemented the SumTotal spoke that can provide some guidance?
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‎04-16-2024 02:12 PM
Hi @Patrick Quinlan,
First thing first, have you set up the connection between the two platforms correctly?
I haven't done this myself but there is a documentation on setting up the connection - https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhu...
Cheers
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‎04-22-2024 09:49 AM
Yes...the connection is established correctly and I'm able to authenticate and retrieve a token. My issue is that when I attempt to execute the 'Get Activities' action in flow designer, it's producing the error I mentioned in my original post.
I've determined since that post that I'm getting a 401 Unauthorized error that I'm working with our SumTotal team to resolve.