Survey Module: How to auto populate the survey first response based on emoji selection in the email

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‎03-25-2019 07:28 PM
Hi Team,
I would like to know if the below requirement is feasible or not. I raised a Hi-Ticket but SNOW confirmed its not feasible. Let me know if anyone has done below kind of requirement:
Upon resolving the incident am sending an email to end user saying the incident is resolved and few survey emojis are embedded in the email.
These survey emoji is an image with a hyperlink to ServiceNow survey page. Here if the user selects one of the emoji, I wanted to auto populate the same emoji in the ServiceNow survey page as below. Lets say user selects the very good icon i wanted to auto populate the same icon in ServiceNow survey page as well.
Let me know if this is feasible, If yes let me know how we can achieve this.
Thanks,
Suresh
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Scripting and Coding

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‎12-03-2024 05:26 AM
Hi @Suresh1 , would you mind sharing the solution with the community? I can't find anything in the documentation on adding parameters to pre-fill a survey. Thanks!