Survey

[AdarshR45010613]

whenever the incident state is closed cancelled or resolved i want to send a survey to caller. and survey should go through email, in cc caller's manager.

and this survey should be in portal, as well as make sure that in survey there should be 3-4 questions and comments should be mandatory

[GlideFather]

Hi @AdarshR45010613,

it all sounds pretty straightforward and nearly ootb... what have you tried and where exactly you got stuck?

Please share what you did so far to see any blockers.