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Survey

Dhanaja Rode
Tera Contributor

how to handle this Do not send survey if the case is having only worknotes.

1 REPLY 1

GlideFather
Tera Patron

Hi @Dhanaja Rode,

please provide context - is it HR Case or CSM Case.

 

And also share what you tried and what happened when you tested it... don't expect somebody will do your job, we can support you finish it but it shall start with oyu :)))

 

 

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No AI was used in the writing of this post. Pure #GlideFather only