Surveys: How to add label in the Survey Question.

Suresh1 · ‎02-24-2019

Hi Team,

I have added a survey question which in SNOW looks like below snapshot:

ScreenShot 1:

But I am looking for something like shapshot2 i need to add for surveys. Right now i am using a template and i don't have option to create a label for adding the question to above.

ScreenShot 2:

Let me know how to achieve this.

Thanks,
Suresh

Trupti6 · ‎02-24-2019

Hi,

By clicking on setting icon, you can add Label/Name for section.

Please check below snippet for reference,

Thanks,

Trupti

Suresh1 · ‎02-26-2019

Hi Trupti,

Thanks for reply!!

I am using survey question of type 'template' which won't have the label. Also without template type i cannot be able to create above question at all.

Thanks,

Suresh

Trupti6 · ‎02-26-2019

Hi,

I am not talking about question type, when you go to survey designer module you will see 'New Survey section' over there and there you have to add label.See the snippet below

Suresh1 · ‎03-02-2019

I don't think this is feasible, looks like it is an enhancement which SNOW has to implement in future release. Below same question doesn't have a solution to add label for 'template' type question.

https://community.servicenow.com/community?id=community_question&sys_id=974c0f65db9cdbc01dcaf3231f9619d1

to again give a context, create a survey with one question of type as template and you can notice the grey area where you cannot be able to add the label at all.