Sync fields from task SLA to HR Case
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07-24-2025 04:18 AM
Hello Community,
There is field named "Actual Time Elapsed" on Task SLA . I have to copy the value to new field created on HR Case form.
I have created after insert/update BR on task sla table . But the thing is this is getting update only one time.
I want both the fields values to be same.
Below is the script used in BR :
And condition is :
Actual Time Elapsed changes
Please guide what else I can do get both field values same.
Thanks in advance!
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yesterday
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
