synchronization of assigned user data between ServiceNow and Intune.

Hemanth H
Tera Contributor

Hi,

 

We have a requirement were we need to sync data between ServiceNow and Intune, related to assigned user.

I see that there are 2 ways to do it :-

1. Using Microsoft Intune Spoke (Paid Spoke)

2. Using Service Graph Connector for Microsoft Intune (Paid Connector)

 

Is there a way to get this done, without additional cost incurred.

 

Regards,

H

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Hemanth H 

build a custom integration based on API and handle this.

For this you need to discuss with the Intune team on if they have any API which can be used and also discuss if Intune needs to consume ServiceNow endpoint to push information to ServiceNow

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you, Ankur, for taking a look into this.

I am new to ServiceNow Development, could you give me more details on how to create a custom integration based on API ?

@Hemanth H 

these links should help you get started

Implementing integrations with ServiceNow 

Getting started with Integration 

Technical Requirement Gathering for an Integration 

Requirements Gathering for ServiceNow Integrations 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Hemanth H 

 

The best option is to take the paid subscription. However, if you want to go with the free option, here are a few things to consider:

  • Custom APIs in ServiceNow will not be supported.

  • You will need to build all the logic yourself, which would typically be handled by a spoke.

  • When we mention APIs, it means you’ll need to build a REST message to connect ServiceNow to other systems, and then, using the appropriate method, you can either pass or retrieve data.

  • There are a few APIs you can explore here.

https://developer.servicenow.com/dev.do#!/reference/api/yokohama/rest/

 

Here is my video on SN-SN Integration, where you'll get a clear understanding of what exactly you need to do in your case.

 

https://youtu.be/Pqf49CBoOoI

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