synchronization of assigned user data between ServiceNow and Intune.
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04-02-2025 06:00 AM
Hi,
We have a requirement were we need to sync data between ServiceNow and Intune, related to assigned user.
I see that there are 2 ways to do it :-
1. Using Microsoft Intune Spoke (Paid Spoke)
2. Using Service Graph Connector for Microsoft Intune (Paid Connector)
Is there a way to get this done, without additional cost incurred.
Regards,
H
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04-02-2025 06:03 AM
build a custom integration based on API and handle this.
For this you need to discuss with the Intune team on if they have any API which can be used and also discuss if Intune needs to consume ServiceNow endpoint to push information to ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-02-2025 06:41 AM
Thank you, Ankur, for taking a look into this.
I am new to ServiceNow Development, could you give me more details on how to create a custom integration based on API ?
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04-02-2025 06:47 AM
these links should help you get started
Implementing integrations with ServiceNow
Getting started with Integration
Technical Requirement Gathering for an Integration
Requirements Gathering for ServiceNow Integrations
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-02-2025 06:46 AM
Hi @Hemanth H
The best option is to take the paid subscription. However, if you want to go with the free option, here are a few things to consider:
-
Custom APIs in ServiceNow will not be supported.
-
You will need to build all the logic yourself, which would typically be handled by a spoke.
-
When we mention APIs, it means you’ll need to build a REST message to connect ServiceNow to other systems, and then, using the appropriate method, you can either pass or retrieve data.
-
There are a few APIs you can explore here.
https://developer.servicenow.com/dev.do#!/reference/api/yokohama/rest/
Here is my video on SN-SN Integration, where you'll get a clear understanding of what exactly you need to do in your case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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