Sys_popup view for a specific table
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‎08-29-2023 01:21 AM
We created the view "sys_popup" in the table "ast_contract". This view should be applied when we preview contracts from another records table "Vendor Engagement". As a user when I open Vendor Engagement and preview Contract, the sys_popup view is not applicable. The user can go to the corresponding Contract record, he can't see the sys_popup from the views list. By default another customer view is displayed and he can't change it. Could you please help how to make sys_popup view effective on the Contract reference in Vendor Engagement?
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‎08-29-2023 01:53 AM
Hello @Marius8
If you go to "System UI -> Views" and filter by the name "sys_popup".
If you go to "System UI -> Form sections" and filter by view "Sys_popup".
Plz mark my solution as Accept, if you find it helpful.
Regards,
Samaksh
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‎08-29-2023 02:13 AM
Yes, if I open Views and sys_popup I can see the form sections and there the table "ast_contract" is existing, but it still does not work when I preview Contract record from Vendor Engagement record.
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‎08-29-2023 02:01 AM
each table has only 1 sys_popup view
Is this happening with limited set of users or for all?
when somebody does preview using i icon the same view is shown
please share screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-29-2023 02:16 AM