What is call a searchable field

[abigailtaba]

Hello,

I have a requirement to create a new field on a form. However, I’m not sure what "searchable" means in this context.

The requirement is:
"Name (Freeform Text Field, 50 characters... searchable)"

After asking for more information, they mentioned that it should be searchable by the Name field.

Do you have any idea what this could mean?

This is not a reference field.
Thanks

[Dr Atul G- LNG]

Hi @abigailtaba 

If it’s not a reference field, then it’s difficult to achieve. With a reference field, we can easily retrieve and attribute values.

You might consider using the suggestion option—like the one available on the Incident short description (the lightbulb icon).

[Tanushree Maiti]

Hi @abigailtaba 

To enable the Name field from a table to be searchable in Global Search in ServiceNow, follow these steps:

• Add the table as a Search Source so it is included in global search results.
• Configure or update a Text Index to ensure the Name field is indexed.
• Set the field’s Dictionary attribute Searchable to true.
• Rebuild the index to apply the changes and include existing data.
• Check for any ACLs or security rules that might block the records from appearing in search results.

Refer: How to enable For text in search and what is the use of this for text? 

         Make additional columns in a table searchable in Global Search