sys_script_client does not seem to be executing

[kedar_sirshikar]

Hello,  I have 3 client scripts (sys_script_client) with type as 'onLoad' for cmdb_ci-service_now table.

Out of these 3, 1 is not getting executed intermittently meaning sometimes it executes but sometimes it does not.

When I checked console (from Developer Tools in browser), it was evident that 1 client script was NOT getting executed.

Has anyone faced this earlier ? Please let me know in case if there is any resolution.

[kedar_sirshikar]

Clear the browser cache is helping most of the times.

[kedar_sirshikar]

Thank you all for helpful comments/suggestions.

As there were hints related to 'order', I found that none of the sys_script_clients is given any order. Can that cause this issue ? Is it a standard practice to specify the 'order' to avoid such anomalies ?

I am inclined that this may be a problem with 'order' because my minimum expectation is 'onLoad sys_script_client' should at least be seen in console log of Developer Tools. "sys_script_client not working as expected because of any error" is a second part but at first I believe it should be executed onLoad of the page.

Also, there were few suggestions to add alert/log but unfortunately this issue is seen only in production so I am restricted from adding alert/log. Existing logs are also limited prohibiting root cause analysis.

[Maddysunil]

@kedar_sirshikar 

You order is important to avoid anomalies. Please specify the order in the client scripts.

Kindly mark helpful/accepted if it helps you.

Thanks

[kedar_sirshikar]

sure, let me try this.