System Properties

[amacqueen]

In order to facilitate a significant change to our instance we migrated last weekend (base on advice from our consultants) from Eureka -> Fuji -> Geneva -> Helsinki

We completed UAT before however I have now run into some issues with the system.

I find I can no longer modify System Properties or change (in Dev) email properties to send and receive email - in both cases everything is greyed out. I've logged this with Hi but in the meantime I thought I would check here as the first issue is causing us major issues as we can't switch back to UI15 as I can't add the necessary property.

I've searched the community and the WIKI and can't find anything - maybe it's my search terms!

Any input welcome

[Kalaiarasan Pus]

Try sys_properties.LIST from left navigation till the issue gets resolved.

[amacqueen]

That's where I've being doing it Kalai!

[Chuck Tomasi]

HI Angus,

This may be helpful.

Available System Properties - ServiceNow Wiki

Adding a Property - ServiceNow Wiki

Email Properties - ServiceNow Wiki

[amacqueen]

I've tried all of those Chuck.

Thanks