Hello, I am hoping someone can assist me with this. I am new to APIs, but have a requirement where we are wanting to create a POST Table API to the incident table from a Nintex workflow. However, we keep receiving the below error.
I have attached the correct headers to my resource and verified the user is not locked out, it has the 'snc_platform_rest_api_access' role, and the tables are set to allow web services. Below is my resource code. I have updated the admin user and password in my instance, but marked out in the example.
(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {
var request = new sn_ws.RESTMessageV2();
request.setEndpoint('https://xxxxxx.service-now.com/api/now/table/incident?sysparm_fields=short_description%2Cimpact%2Curgency%2Ccaller_id%2Ccategory%2Cdescription%2Cassignment_group');
request.setHttpMethod('POST');
//Eg. UserName="admin", Password="admin" for this code sample.
var user = 'xxxxx';
var password = 'xxxxxxx';
request.setBasicAuth(user,password);
request.setRequestHeader("Accept","application/json");
request.setRequestHeader('Content-Type','application/json');request.setRequestBody("{\"short_description\":\"Third Party Access Request (Vendor Name)\",\"impact\":\"3\",\"urgency\":\"3\",\"caller_id\":\"\",\"category\":\"IAM\",\"description\":\"\",\"assignment_group\":\"SN_IAM\"}");
var response = request.execute();
gs.log(response.getBody());
})(request, response);
The same values I am using here are working fine when using PowerAutomate. The incident is created with the values we have set in the workflow. I am just unsure why Nintex is rejecting the user. Any assistance is greatly appreciated as we would like to avoid recreating our entire workflow to resolve this issue.
