Tanium Push Integration with ServiceNow

miles9
Tera Expert

Hi Community, 

 

Has anyone integrated Tanium Push Integration into their instance where thier IP Address Access Control is blocking all IP ranges except for specific whitelisted IPs?

 

We are trying to integrate Tanium but are unable to becuase I don't think I am getting all the IPs whitelisted and get a "Unable to connect to ServiceNow instance: Failed to connect to ServiceNow, Error: Response code 403 (Forbidden)" in tainum console.

1 ACCEPTED SOLUTION

miles9
Tera Expert

Issue has been resolved, as I suspected Tanium had public facing IPs that I needed.

View solution in original post

2 REPLIES 2

Ct111
Giga Sage

Looks like permission or insufficient privelege issues

 

Make sure your API service account must have below roles in order to write/create in IP address table ( "cmdb_ci_ip_address"  )in Servicenow.

 

rest_service
web_service_admin
itil

miles9
Tera Expert

Issue has been resolved, as I suspected Tanium had public facing IPs that I needed.