Target of com.glide.attachment.max_size

[MiY]

If I specify 1024MB for com.glide.attachment.max_size, can I upload files up to 1024MB per record?
Or can I upload files up to 1024MB per file?
In the latter case, I understand that it is possible to attach two 1024MB files to one record.
I would appreciate any help from someone with knowledge of this. Thank you in advance.

[Dr Atul G- LNG]

Hi @MiY 

When you say the size is 1024 MB, it means you can upload any number of files, but the total combined size should not exceed 1024 MB.

[Ankur Bawiskar]

@MiY 

it's per file/attachment and not the total size for all attachments on a record.

So it means you can add more than multiple files each up to 1024MB to same record

Note: Remember increasing that property has below risk as per docs

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@MiY 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bhuvan]

@MiY 

Property com.glide.attachment.max_size is the maximum file size that can be attached in a record.

For example, I have configured 5MB as the maximum size in PDI and when I try to upload any file more than 5MB, system will not allow it.

However you can add multiple files to a record, for example below files are 2 MB, 4 MB and 3 MB in size.

Refer below for more details,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718101

For more attachment related properties, refer below

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/form-administr...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan