Task got opened by system even after RITM was closed
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04-02-2025 08:46 PM
Hi Team,
can anyone please help me on this,
The requests have been re-opened by system automatically which were closed long back ago .
how this is possible ,
can any one please help me on this .
where was the problem .
please help me here
1 REPLY 1
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04-02-2025 08:55 PM
any inbound action is re-opening?
Any scheduled job or scheduled flow is doing that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader