task sla fields to incident form

[Balakrishna_ABK]

Is it possible to bring has breached field of task_sla (related list) into incident form with out creating new field and just by configuration ?

[Dr Atul G- LNG]

Hi @Balakrishna_ABK 

Not possible mate, without creating a new field. 

[Yongyood Singta]

I think not possible. but i bring it by new field in incident and use script for copy has breached to this field.  🙂

[siva krishna M2]

Hello @Balakrishna_ABK ,

No it is not possible, but through configuration you can update the text fields data with the value as "task sla breach" is true or false in ServiceNow or)

we can use info messages to display the value of task sla on the form below any field as field message using client script and script include

[AndersBGS]

Hi @Balakrishna_ABK ,

You can show the "has breached" on the Task SLAs related list of the incident:

If you would like to bring the "has breached" to the incident form itself, then you need to create a new field on the incident form, and create a JavaScript to copy the value to the incident form.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards
Anders