TASK

laboss
Tera Contributor

‎09-28-2023 06:45 AM

Hi Team,

Does ServiceNow have the ability to add tasks within a RITM by a technician,

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Peter Bodelier
Giga Sage

‎09-28-2023 07:02 AM

Hi @laboss 

 

Yes, it is possible.

No, you shouldn't do it. Requests are predefined and so should the tasks be within a request.


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