Template definition not displaying all fields when creating template on sc_task table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2025 07:44 AM
Template definition not displaying all fields when creating template on sc_task table . User having itil, sn_request_write, template editor all related roles. he is able to see field for other tables except sc_task table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-03-2025 10:01 AM
Hello,
Create ACLs " sc_task.* "on the sc_task table with Operation 'save_as_template'. The sc_task.* rule sets all template selectable fields on the sc_task table and in script write "true".
if you want to show any specific field create separate ACL. e.g. sc_task.short_description and in script write "true".
Please mark this Helpful if this solution works for you.
Thank you
Sourabh Akivate