Testing inbound email actions from my development instance

[almuhanm]

How I can test inbound email action in my free Service now development instance ? to which email I should send my email to run the action?

[ghsrikanth · Accepted solution]

Usually the inbound email if it has managed to satisfy all message filters, it will be logged in Email Logs with type = recieved

https://<instance>.service-now.com/sys_email_list.do?sysparm_query=type%3Dreceived

The inbound email can be checked under the section:       System Properties -> Email

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Sri

[Victor Ruiz]

Have you enabled the send and receive settings in email properties?

[almuhanm]

I am beginner in service now and I need to Test inbound email action. This link was really useful

Troubleshooting Inbound Email.

[Victor Ruiz]

by the way the inbound email address would be the name of your instance.....here's a sample:     dev#####@service-now.com