Testing inbound email actions from my development instance

almuhanm · ‎04-28-2015

How I can test inbound email action in my free Service now development instance ? to which email I should send my email to run the action?

ghsrikanth · ‎04-28-2015

Usually the inbound email if it has managed to satisfy all message filters, it will be logged in Email Logs with type = recieved

https://<instance>.service-now.com/sys_email_list.do?sysparm_query=type%3Dreceived

The inbound email can be checked under the section: System Properties -> Email

--

Sri

Corvus · ‎01-05-2020

search for Email Diagnostics in the menu filter. It will show you if your email is working.