Text_index event

[aswinsiddaling2]

Hi All,

Can anyone tell me when does the 'text_index' event get triggered and what is purpose of triggering this event?

Thanks in advance,

Aswin Siddalingam

[Chuck Tomasi · Accepted solution]

The text_index event is part of the global text search engine used by ServiceNow. When the event is shown in the log, it indicates the text index engine has run on some part, or all, of the system. It can be very useful when debugging the text search tool to ensure the indexer is running (section 9 in the link below.)

Administering Zing Text Search - ServiceNow Wiki

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Thank you

[aswinsiddaling2]

Hi Chuck,

In our instance the text_index events are not triggered on a consistent basis. I mean there are 7k text_index record on last Friday and no text_index events during weekends. Again there are 3k events on Monday.

I am not able to understand the difference in count. Any reason that you can think of? Also the Debug Text Search was never switched on.

Thanks and Regards,

Aswin Siddalingam

[Chuck Tomasi]

I would start by looking at the scheduled jobs and see if that corresponds to the times you are seeing in the logs.

Administering Zing Text Search - ServiceNow Wiki