The Approve/Reject buttons are not displaying correctly on the Windows Outlook application.

SNExplorerHP
Tera Contributor

Hi Team,

 

When Request approval assigned Notification is triggered APPROVE/REJECT buttons are not showing properly in the windows outlook application, Please find attached screenshot below.

Note: My outlook application is up to date version.

Harish47_0-1704425721443.png

However it is showing properly in the web outlook and in Mobile App.

Harish47_1-1704425855052.png

Please help on this issue Thank You !

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SNExplorerHP 

 

Is this for all users or limited. Also is it full screen or small size email. 

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Mark Gallrein
Tera Contributor

I'm seeing the same behavior in my instance as well, the desktop version of Outlook doesn't render the buttons correctly.

 

I believe it has something to do with the html formatting for the button - but I'm not sure how to best replace it

 

Here is an article from Microsoft, but it refers to Outlook 2007 and I'm on MS365 web/desktop. - Outlook desktop app is not showing button included in html email body - Microsoft Community

 

Here is the button formatting from the notification:

 

<td style="width: 100%; height: 52px; padding-top: 16px;"><span id="requestreject" class="btn" style="border-radius: 4px; border: 1px solid #4f52bd; padding: 6px 16px; color: #4f52bd;">${mailto:mailto.btn.rejection}</span><span id="requestapprove" class="btn inverse" style="margin-left: 16px; border-radius: 4px; border: 1px solid #4f52bd; padding: 6px 16px; background-color: #4f52bd; color: #fff;">${mailto:mailto.btn.approval}</span></td>

SzTamas
Tera Contributor

Hello to everyone.


I am experiencing a similar issue at the moment.
Were you able to get a solution for the problem?

 

Many thanks in advance for your help!

leonmalone
Giga Contributor

Hello.  We are also experiencing this exact issue and not sure what the cause is.  Any further information would be greatly appreciated as to if/how this was resolved.

 

Thank you!