Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

The below assignment groups to have No Access to Active HR Services grouped in Learning Services

Akshay Pundeer
Tera Contributor

The below assignment groups to have No Access to Active HR Services grouped in Learning Services Category-

  1. Absence Tier 2 - US/UK/CAN

AkshayPundeer_0-1741184392531.png

 

But what's happening here- as you can see in image 

  1. Absence Tier 2 - US/UK/CAN - should be restricted to see these services tagged in image - which is working fine 
  2. But If I'm trying to impersonate and see the case with Absence Tier 1 group member (by the way this member should be able to see the case) for him also case is getting resected and same with other groups.

 

0 REPLIES 0