The configuration setting for user/admin session lcokout

[DevtoSME]

I am tasked to find out and show the configuration setting for user/admin session lockout after a certain period of idle time on the platform. is there a module that has this setting or a way to find out what the setting is?

[Saloni Suthar · Accepted solution]

Hi @DevtoSME ,

Please review - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0552056#:~:text=The%20base%20....

The default timeout is 30 mins. You can override the default timeout by adding glide.ui.session_timeout system property.

[Robbie]

Hi @DevtoSME,

You can easily find this and update it accordingly via the system property: glide.ui.session_timeout

Type 'sys_properties.list' in the Navigation menu/filter and then search for the property by its name: glide.ui.session_timeout

@Dr Atul G- LNG raises a valid point to ensure that any changes should be confirmed with centralized IT policy.

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.

Thanks, Robbie

[Dr Atul G- LNG]

Hi @DevtoSME 

Solution is already shared, but I will not recommend changing the default time, reason begin, it may cause issue and may conflict with Org level ITI security polices.