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The instance is offline. Please check again in a few minutes.

mugesh
Tera Contributor

from today mrng i getting like this "The instance is offline. Please check again in a few minutes."
how to solve it

11 REPLIES 11

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @mugesh 

Looks like it's going under Maintenance. As There is no support available for PDI , you can retry after sometime or release your previous instance and get a new one.

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mugesh 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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NikhilKumaK
Tera Expert

Hi @mugesh 

For me also its same, I have released the instance and requested for fresh instance.

Gabriel Moreir2
Tera Contributor

My PDI is also offline for a couple days now

triciav
Kilo Sage

My Instance PDI has also been unavailable since Friday and it will not come back.

Unfortunately this is really annoying since there is no support for PDI's and we have no idea what is going on.

SO wait it out or Request new instance and if you didn't backup your work, oh well!